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Testimonials
Sunit H.
01:06 01 May 20
I was looking for a discontinued timepiece, and was unable to locate it. I saw Diamond Source NY's website, and saw they had many different luxury watch brands and watches. They actually had multiple watches of the model I was seeking. I contacted their store and worked with Igor, who demonstrated great customer service and was always willing to help no matter what time of the day, and would immediately respond to any and all questions I had regarding their inventory and the watches they carried, via WhatsApp. He even took time to look into minute details that I had asked about that most other watch retailers would brush off or not take time and effort to address. Igor took multiple photos of the various models he had in stock, and even took lots of time to try and find the most recent and newest model that Diamond Source NY had obtained and he had in stock. They have great prices for lots of the watches that are in stock or listed on their website, however Igor even went above and beyond and even worked with me to find a great price for the exact model I was looking for! He took numerous photos of the watch I was looking at and sent them to me ASAP, and even explained in detail everything that the watch had, including all boxes and papers. I really liked the watches they have in stock as many of the new models are obtained directly from official retailers, so they have the manufacturer's warranty covering the watch and it is listed with the AD on it. You also get their warranty and guarantee on it as well. You get a complete set for an amazing price! Shipping was extremely fast and I received the watch overnight, which Igor had sized for my wrist etc. I had a great buying experience with Igor and Diamond Source NY, and highly recommend them for any luxury watch you may be considering! Great job by their team and excellent customer service through the whole buying process! Their perfect 5 star rating on Google is well deserved, and like many other reviewers before me, I can definitely agree that they treat you like family and will do their very best to take care of you!read moreJennifer Y.
14:12 20 Feb 20
Natalia was amazing! It's very difficult to buy a ring when you can't see it in person. They were very friendly and east to work with and responded fast! I purchased a sapphire ring to complement my engagement ring and LOVE IT. I will be using them in the future for any and all of my jewelry needs.read moreVictoria Elizabeth M.
14:51 18 Feb 20
I would like to thank Carlos for the wonderful experience we had when shopping for diamond earrings. An informative yet approachable service with lots of beautiful pieces available to choose from regardless of budget and design preference. I can thoroughly recommend this store and look forward to returning to purchase again.read moreMario S.
11:30 31 Jan 20
These guys are the best! I had dealt with several other Rolex dealers and these gentlemen were first class! Ask for Carlos!read moreJulianne H.
16:12 30 Jan 20
Recently purchased a ring from Carlos and the Diamond Source. Had a wonderful experience. Very professional and very fair and reasonable prices. Really worked within our budget. The whole process he kept us updated with texts/pictures. Will definitely be returning!read moreThomas D.
16:39 24 Jan 20
I hesitated to buy an expensive watch at a distance from a company that I had never done business with. Wow! I was blown away by the professionalism, the quick responses, and the high quality service. Igor, with whom I dealt, was terrific. This is a quality place, Period.read more
